Thursday, March 26th, 2020

Dear Clients,

A Smooth Move continues to put the health and safety of our clients and team members as the highest priority. We are continuing to follow recommendations from the Centers for Disease Control (CDC) and the Minnesota Department of Health (MDH) to enhance our COVID-19 plan.  We will continue to meet our existing commitments as the law provides. 

  • We are in daily communication with the area senior living facilities regarding move-in precautions.
  • Team members doing in-home consultations will wear protection (gloves and mask) and ask the client to remain at least 6 feet away during the consultation. We can also conduct consultations virtually - using phone, pictures and video.
  • During our move activities we ask that clients remain at least 6 feet away from our team members, preferably remaining in another room while we work.
  • We will not enter the home of anyone experiencing symptoms.
  • We are screening employees at the beginning of every work shift for symptoms and reminding staff to stay home if they are ill or have a fever.
  • We are encouraging our team members to wash their hands frequently while working.

We are confident we are doing everything possible to ensure the safety and wellbeing of our clients and team members. Thank you very much for your understanding, cooperation and teamwork.